Wednesday, 8 April 2015

How effective are public consultations? Questions for elected representatives to consider (Engaging Citizens - Final Project)


I am studying an online course called Engaging Citizens: A Game Changer for Development? and trying to blog as I go. Although the course is focussed on international development, I want to try to apply the ideas to UK politics (both national and local) and also to student engagement in higher education.


The overall objective of the final assignment is:
To design a theoretical citizen engagement initiative to improve policymaking and/or public service delivery in your local community, city or country, and then to creatively express how this might look in the real world through the creation of a digital artefact.

Here are my answers to the five questions about the proposed initiative:

1. What are you trying to achieve?
In UK local politics, elected representatives regularly make decisions on a range of issues. Some decisions are made following public consultations (normally organised by the local council). Elected representatives are presented with the outcome of the consultation and are then expected to vote on the decision. My initiative is to produce a set of questions that elected representatives could use when considering public consultations. The aim would be to improve policymaking by empowering elected representatives to demand better public consultations to inform their decisions. I have adapted the participatory design elements and propositions identified in the paper “Putting the “Public” Back in Public Values Research: Designing Participation to Identify and Respond to Values” (Nabatchi 2012) into seven questions. The questions could be promoted online to raise awareness, with the ability for interested people to download their own version. The questions could also be used by civil society groups to give positive feedback to those bodies organising public consultations, to improve the quality of future consultations.


2. Who are the key players?
The promoter of the initiative would be one of the various local government think tanks in the UK. The questions could be used as part of a larger campaign for improving local government generally, improving the planning process, or improving the effectiveness of local councillors. The initial target audience would be elected representatives on the Planning Committee of each local authority. They could be recruited through the Local Government Association (http://www.local.gov.uk/), a politically-led, cross-party organisation that works on behalf of local councils. An alternative route would be through the political parties that they belong to (e.g. Association of Labour Councillors http://lgalabour.local.gov.uk/alc).


3. How does it work?
The initiative is simply to provide a set of questions for elected representatives to use when discussing public consultations. It is then up to the representatives to decide the appropriate time to ask the questions and how to respond to the answers. The questions would be hosted online, ideally on websites belonging to a range of organisations (both political organisations and civil society organisations). The questions could also be included in newsletters, magazines or other documents that are sent to elected representatives. Wherever the questions are available, there should also be an opportunity for the elected representative to give some feedback.


4. What are the risks and opportunities?
The main risk is that the initiative is ignored by the elected representatives, either by not being aware of its existence or not thinking that the questions are useful. A communication strategy would minimise the risk of lack of awareness. The usefulness of the questions should be tested in advance in a pilot study. The questions should be presented to a small group of elected representatives from a range of councils and of different political parties, and asking for feedback. This could be either a virtual or face-to-face event. The opportunities that could be leveraged to maximise the potential of the initiative include it being included as part of a national campaign by a civil society group with an interest in planning (e.g. the Campaign to Protect Rural England http://www.cpre.org.uk/) or organisations for elected representatives (e.g. the Local Government Association (http://www.local.gov.uk/).


5. How will you know if it is successful?

The success of the initiative could be measured in two dimensions: awareness and usefulness. The first dimension would be the awareness of the questions by the elected representatives. This could be measured directly (by surveying the elected representatives) or indirectly (e.g. measuring the number of downloads). The usefulness of the questions could be measured in the short term (did they help the representative when they were discussing the consultation?) and in the medium term (did using the questions improve subsequent consultations?). After the short term feedback, the questions could be revised to improve their usefulness. 


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